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Mystery shopping, compliance and field-audit software for agencies and brands. Run one programme with us →Sign in01740 467015
RESOURCES

Evaluate RetailHawk with the evidence you actually need.

See the product workflow, understand the operating model, compare the practical details and find guidance for buyers, clients and shoppers.

WATCH

Start with the workflow.

See how RetailHawk connects assignment, fieldwork, review and released results before going deeper into implementation detail.

Product Tour

Follow the RetailHawk operating journey from fieldwork through QA, controlled release and assurance in the complete written Product Tour.

Explore the Product Tour →

LEARN

Understand the operating model.

Use practical guides when you need more than a feature list: programme design, evidence, integration, migration and assurance boundaries.

Assurance programme guide

Scope programmes, allocate work, collect evidence, review submissions and control release.

Read the assurance guide →

Privacy testing guide

Structure an authorised test brief, evidence model and review process without presenting observations as legal advice.

Read the privacy testing guide →

Evidence to action

Keep field evidence, independent review, controlled release and accountable follow-up connected.

Read the evidence guide →

Integration guide

Review external questionnaires, APIs, authenticated callbacks, data boundaries and coexistence patterns.

Read the integration guide →

EVALUATE

Answer the buying questions.

Check fit, security, integration and migration separately so each decision has a useful source rather than one generic sales page.

Frequently asked questions

Answers for agencies, clients and shoppers, including product, operational and assurance questions.

Browse the FAQ →

Compare platforms

Use the comparison framework to assess workflow, evidence, review and migration requirements.

Compare RetailHawk →

Security & trust

Review the current identity, tenancy, hosting, evidence and recovery-control foundations.

Review security →

Integrations

Understand the external survey-provider model, APIs, webhooks and bounded integration points.

Review integrations →

Product updates

See shipped user-visible improvements with release dates and links to the current product or guidance.

Read product updates →

USE RETAILHAWK

Go to the guidance for your role.

Move from evaluation into the journey that matches what you need to do next.

For mystery shopping agencies

See how RetailHawk supports programme operations, shopper allocation, review and client release.

Agency guidance →

For shoppers

Find shopper opportunities, visit guidance, submission information and routes to support.

Shopper guidance →

Existing-user support

Find sign-in, password recovery, FAQ and contact routes without going through a sales journey.

Go to support →

Need to test RetailHawk against a real requirement?

Tell us about the programme, workflow or migration question you are evaluating and we will focus the next conversation on that requirement.