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MIGRATION

Move a programme, not just a database.

A successful migration is more than importing rows. RetailHawk moves the operating model in controlled stages so data, rules, permissions and live programme behaviour can be validated before cut-over.

A controlled migration path

1

Discovery and mapping

Map clients, outlets, programme structures, shopper rules, identity needs and the systems that remain in place.

2

Data preparation

Clean and map supported client/outlet data first. Additional datasets are mapped by capability rather than bulk-imported without validation.

3

Synthetic validation

Recreate the operating pattern with synthetic data and verify permissions, eligibility, rotation and allocation rules.

4

Run one programme

Run a bounded live programme alongside the incumbent process and compare the operating outputs before cut-over.

5

Controlled cut-over

Move the agreed programme or capability only after data, permissions, integrations and operating checks are accepted.

6

Expand deliberately

Use what was learned from the first cut-over to move the next programme, client or capability without turning migration into a big-bang event.

Plan around the systems you already use

Incumbent platforms

Existing mystery-shopping platforms, bespoke agency systems and spreadsheet-heavy operations are mapped during discovery so the migration scope reflects the real workflow.

Parallel run

Where risk warrants it, RetailHawk can run alongside the incumbent workflow while outputs and controls are compared.

External questionnaires

Keep an external questionnaire provider where appropriate while RetailHawk manages the surrounding programme, allocation, review and release workflow.

Migration checklist

Use the same checklist from discovery through post-cutover.

Download a platform-neutral planning checklist covering data mapping, questionnaire and integration decisions, synthetic validation, parallel run, cut-over, contingency and post-cutover checks.