Terms for using the RetailHawk website.
This public website is operated by Byte Digital Ltd, part of The Fastidious Group (Fastidious LLP). These terms apply to use of the marketing website. RetailHawk subscriptions, services, support, data processing and service levels are governed by separate signed customer documents.
Last updated: 11 October 2026. By using this website you agree to use it lawfully and in a way that does not interfere with the site, its security or other users.
Website terms details
Marketing information, not a contract
Website content explains RetailHawk products, capabilities and evaluation material. It is general information and does not itself create a subscription, delivery date, service level, warranty or other commercial commitment.
Customer terms are separate
Any RetailHawk subscription or services engagement is governed by the signed agreement and applicable schedules, including any support, data-processing, security and commercial terms. If those documents conflict with this website, the signed customer documents govern the engagement.
Accuracy and changes
We take reasonable care with website information but products and third-party services change. We may update, correct, suspend or remove website content without notice. Where a purchasing decision depends on a particular capability, confirm it with us as part of the evaluation and contract process.
Comparison material
Competitor references are based on dated public or vendor material identified on the comparison page. “Not evidenced” means the reviewed material did not establish the point; it does not mean another product lacks the capability.
Intellectual property
RetailHawk branding, website copy, software-related material and other site content are protected by applicable intellectual-property rights. You may view and use the site for legitimate business evaluation, but may not reproduce or exploit substantial content without permission except where law allows.
Acceptable use
Do not attempt unauthorised access, probe or disrupt the website, introduce malicious code, misuse forms, impersonate another person, or use automated activity in a way that harms availability, security or legitimate users.
External links
Links to third-party websites are provided for convenience or evidence. We do not control those sites and are not responsible for their content, availability or privacy practices.
Liability
Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, the public website is provided for business information and evaluation; contractual remedies for RetailHawk services arise under the applicable signed customer agreement, not from reliance on general website copy.
Law and contact
These website terms are governed by the laws of England and Wales. Questions about the website can be sent to [email protected] or to Byte Digital Ltd, 10–11 Great Russell Street, London WC1B 3NH, United Kingdom.