Compare the operating model, not the marketing adjectives.
This comparison is intentionally conservative. Competitor entries mean “documented in public/vendor material reviewed”, not independently tested. “Not evidenced” does not mean a competitor lacks the feature.
Evidence date: competitor research reviewed 24 September 2026. Competitor products change; this table must be rechecked before production launch and periodically thereafter.
| Capability | RetailHawk 3 | Shopmetrics | SASSIE | Checker |
|---|---|---|---|---|
| Agency/client/outlet operations | Pilot available | Documented | Documented | Documented |
| Shopper registration/profile | Pilot available | Documented | Documented | Documented |
| Rotation/cooldown/assignment quotas | Pilot available | Documented | Documented | Documented |
| Direct booking + request/approval allocation | Pilot available | Documented | Documented | Documented |
| Explicit separated assignment/completion states | Pilot available | Not evidenced in material reviewed | Not evidenced in material reviewed | Not evidenced in material reviewed |
| Native questionnaire builder | Planned | Documented | Documented | Documented |
| External survey-provider completion adapter | In build | Integration/API capability documented; equivalent flow not evidenced | Equivalent flow not evidenced | API capability documented; equivalent flow not evidenced |
| Full reviewer approve/return/reject workflow | Planned | Documented | Documented | Documented |
| Client dashboards/report library | Planned | Strong documented capability | Strong documented capability | Documented |
| Action management/corrective actions | Planned | Strong documented capability | Kaizen documented | Documented |
| Shopper payment workflow | Planned | Documented | Payment/export functions documented | Documented |
| Offline fieldwork | Planned | Documented | Public evidence reviewed was unclear | Documented |
| Media/geospatial evidence analytics | Planned | Documented | GPS/fraud/media capability documented | GPS/media documented |
| Public API/webhooks | Foundation only; public exposure planned | APIs/webhooks documented | Public REST/webhooks not evidenced in review | APIs documented |
| MFA/passkeys | Pilot foundation available | Security/SSO capability documented | Security controls documented; passkeys not evidenced | Security/RBAC documented |
Where RetailHawk is choosing to be different
Explicit state boundaries
Assignment, completion evidence, review, client release and payment are modelled as separate concerns rather than compressed into one status.
Tenant-denial testing
Cross-tenant negative tests are treated as engineering acceptance, not assumed because a user interface hides a record.
Provider hand-off integrity
The external-survey path is being built around authenticated completion evidence and historical provider/version context.