Talk to the right RetailHawk team.
Choose the route that matches what you need. New-business enquiries start with a demo; existing users have a dedicated support path; privacy and security questions have their own mailboxes.
Sales, support and assurance enquiries stay separate.
Sales and product evaluation
For a new programme, platform evaluation, migration discussion, pricing question or integration requirement, request a demo so we can focus the conversation on the workflows you need.
Or email [email protected].
Existing-user support
If you already use RetailHawk, start with Support. It separates shopper help from agency and client platform questions and explains when your programme owner or agency is the right first contact.
Privacy enquiries and rights requests
For a question about the public website, a privacy request or browser-storage enquiry, email [email protected].
Security and procurement
For security, hosting, identity, evidence-control or technical procurement questions, review the current evidence first, then email [email protected] if you need follow-up.
Published mailboxes and phone line.
Use the subject line to identify a sales, support or general enquiry. Privacy and security questions have their own mailboxes above.
Office
Byte Digital Ltd10–11 Great Russell Street
London WC1B 3NH
United Kingdom
Useful routes for common evaluation questions.
Contact-action attributes record only the route chosen when privacy-safe analytics is enabled; they do not contain names, email addresses, telephone numbers or message content.