RetailHawk 3 is piloting with design partners. See product status →Sign in · 01740 467015
SECURITY & TRUST

Security controls that match the job the platform does.

RetailHawk handles operational, shopper and evidence data. The platform is therefore being built with identity, tenant isolation, evidence protection, recoverability and traceability as product requirements, not sales-page additions.

Implemented foundation

AVAILABLE

Strong identity

Laravel authentication with MFA/passkey support and secure recovery controls in the platform foundation.

AVAILABLE

Tenant isolation

Agency and client permissions are enforced server-side, with automated negative tests for cross-tenant access.

AVAILABLE

Private evidence storage

Evidence storage is isolated from the public application surface, with controlled retrieval and malware-scanning architecture.

AVAILABLE

Backup and restore

Database and object-store backup/restore checks are exercised as part of the operating environment.

AVAILABLE

Controlled promotion

Staging builds are verified before controlled production promotion; production does not build arbitrary branch code.

PRE-RELEASE GATE

Independent security review

An independent application-security review remains a required release activity. No external certification is claimed here.

Data residency

The current RetailHawk 3 environment is hosted in the UK. We will only advertise additional residency options when they are formally available and contractually supported.

This page describes engineering controls in the current RHv3 programme. It is not a certification statement, penetration-test report or substitute for a customer-specific security review.