Deliver your methodology through RetailHawk.
Use RetailHawk as the operating platform behind your own methodology: structure programmes and questionnaires, coordinate fieldwork, review evidence and release results to each authorised client audience.
Keep the professional judgement with your team.
RetailHawk provides programme operations and workflow; you keep the methodology, sector expertise, client relationship and professional conclusions. There is no invented reseller, white-label or revenue-share promise.
Your framework
Define the questions, scoring approach and interpretation appropriate to your engagement.
Platform workflow
Use programme scope, allocation, evidence, review, release and reporting to deliver the work consistently.
Client boundaries
Operate across multiple clients while keeping each client within its authorised view.
One operating model across adjacent service lines.
The platform can support consultancies already delivering distributed evidence-led work without forcing Mystery Shopping out of the proposition.
Mystery-shopping & CX agencies
Run core shopper programmes and extend the same operating discipline into audits or assurance services without changing the underlying platform.
Research firms
Coordinate structured distributed fieldwork, evidence and reviewed outputs across multiple client engagements.
Audit consultancies
Turn a client-owned control framework into repeatable field assessments while keeping professional conclusions with your team.
Privacy & DPO specialists
Add authorised real-world testing of customer journeys and data-rights processes alongside your advisory methodology without presenting RetailHawk as legal counsel.
Specialist assurance providers
Use configurable questionnaires, assessor assignment, evidence, QA and controlled client release for the programmes you design and own.
Configure the method, allocate the work, review the evidence and release the result.
Frameworks & questionnaires
Build and publish the questions, answer types and scoring model appropriate to the engagement.
Distributed assignment
Allocate work to shoppers, assessors or researchers using the same assignment and eligibility model.
QA & evidence
Keep structured answers and supported evidence together, then approve, return or reject submissions before client release.
Client release & reporting
Keep client-facing release separate from QA and use released results in the reporting views available to the authorised client audience.
Findings for follow-up
Use reviewed and released findings as evidence in your own human-owned follow-up process, then reassess where the programme requires verification.
Recurring programmes
Run successive programme cycles against a published questionnaire version so later results can be compared without silently rewriting earlier work.
Add adjacent fieldwork without becoming a different kind of business.
From Mystery Shopping into assurance
An agency can keep its existing shopper operation while adding standards audits or other evidence-led programmes that use the same allocation, questionnaire, QA, release and reporting disciplines.
From advisory work into real-world testing
A compliance or privacy consultancy can add authorised distributed testing to its own methodology, then interpret the reviewed evidence itself rather than outsourcing professional judgement to the software.
Prove the operating model on bounded scope.
A consultancy can configure one synthetic client programme, publish its questionnaire, allocate fieldwork, review submissions and release the approved result through the client boundary before expanding use.
1. Configure
Map the client, targets and assessment questions.
2. Deliver
Allocate the work and collect structured submissions and evidence.
3. Review & release
Keep QA and client release as explicit separate decisions.
Keep your methodology around a controlled operating workflow.
The consultancy owns the framework, client relationship and professional conclusion. RetailHawk supplies the programme operating workflow.
No invented partner programme.
This page describes product fit for consultancies. It does not promise white-labelling, reseller margins, exclusivity, referral fees or contractual terms that have not been agreed.
No white-label claim
RetailHawk branding and commercial model are not described as white-label.
No reseller promise
Commercial partner arrangements remain subject to explicit agreement.
UK hosting
Built and hosted in the UK.