Run franchise audits that produce comparable evidence at every location.
Use a consistent questionnaire, location hierarchy and review process to check brand and operating standards across a franchise network.
Move from written expectation to observable evidence.
Franchise networks need comparable results across many independently operated locations. Ad-hoc checklists make it harder to distinguish a recurring network issue from a one-off observation.
Run the work as a controlled assessment programme.
1. Organise outlets within the client hierarchy used by the programme.
Organise outlets within the client hierarchy used by the programme.
2. Use versioned questionnaires for brand, service and operational checks.
Use versioned questionnaires for brand, service and operational checks.
3. Review submissions before sharing approved outlet-level results with authorised client users.
Review submissions before sharing approved outlet-level results with authorised client users.
Brief → fieldwork → review → controlled release.
1. Define the franchise standards and scoring approach in the programme questionnaire.
Define the franchise standards and scoring approach in the programme questionnaire.
2. Schedule or allocate field visits and capture the required evidence.
Schedule or allocate field visits and capture the required evidence.
3. Review and release results so the network can compare locations and plan follow-up.
Review and release results so the network can compare locations and plan follow-up.
Keep the evidence attached to the result.
RetailHawk supports structured location-based assessments and reviewed results. It does not create or certify the franchisor’s standards.
Franchise standards journey
This diagram explains the operating sequence only; it is not a product screenshot.