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AI Assurance

Govern AI with evidence, not spreadsheets alone.

Use RetailHawk to configure AI assessment and authorised scenario-testing programmes around the questions your governance team defines, with evidence, human review and controlled release.

Assess systems against a consistent question set

Use published questionnaires as the assessment framework.

RetailHawk does not provide a native AI inventory or model-risk engine. AI systems can be represented as programme targets for a configured assurance programme, keeping the public claim bounded to the existing engine.

Governance questions

Capture ownership, purpose, intended use, oversight and other questions your governance team defines.

Supporting evidence

Attach supported documents, screenshots or images to the relevant answers.

Fixed versions

Publish the questionnaire used for the cycle so assessments remain attributable to a specific question set.

Test customer-facing AI through authorised scenarios

Observe behaviour the way a user experiences it.

Authorised testers can follow scripted journeys through systems you own or are authorised to test, recording outputs in structured answers and supported evidence. RetailHawk does not claim automated model evaluation or continuous monitoring.

Scenario scripts

Use the questionnaire to define prompts, expected checks and evidence fields.

Human observation

Testers record what occurred; no autonomous safety judgement is implied.

Cycle comparison

Run later cycles with the same question set where you need comparable reviewed results.

Example AI assurance cycle

A customer-assistant scenario programme.

A synthetic programme can assess a customer-facing assistant against your own governance questions, run authorised test journeys, attach screenshots or documents and route each submission through human review before release.

1. Assess

Complete the published governance questionnaire for the configured target.

2. Test

Run the authorised scenarios and capture the observed response.

3. Review & release

A separate reviewer approves, returns or rejects before client visibility.

Supports your governance process; does not certify AI

Keep standards and legal conclusions outside the software.

RetailHawk can organise evidence used in AI governance work. It is not a certification body and using it does not establish conformity with ISO/IEC 42001, the EU AI Act or any other law or standard.

No model certification

No automated safety, fairness or compliance certification claim.

No regulatory conclusion

Your organisation and advisers decide how the evidence maps to regulatory obligations.

UK hosting

Built and hosted in the UK.

Example governance register

Bring ownership, purpose, evidence and review dates into one assessment model.

Diagram — product concept, not a live AI inventory screenshot
Synthetic AI assurance governance register
SystemOwnerPurposeAssessment focusReview
Customer support assistantServiceAnswer routine queriesHuman oversight · privacy · supplier controlsQuarterly
Demand forecast modelOperationsStock planningData quality · governance · change controlSix-monthly

Illustrative governance structure only. RetailHawk does not certify ISO 42001 compliance or guarantee compliance with AI legislation.