What is available now — and what is coming next.
RetailHawk 3 is being delivered in controlled stages. This page deliberately avoids release dates until the delivery plan supports publishing them.
Available in the pilot
Agency, client and outlet core
Agency settings, client/outlet management and onboarding foundations.
Shopper operations
Registration, vetting, profile, availability and private messaging foundations.
Programme allocation
Programmes, cycles, targets, eligibility-filtered opportunities, rotation/cooldown/quotas, direct booking and request/approval allocation.
In build
External survey-provider configuration
Tenant-scoped provider references backed by server-side adapter configuration.
Authenticated completion evidence
Provider-confirmed completion and deduplication, keeping link-open separate from authoritative completion.
Next core product areas
Fieldwork coordination
Coordinator board, reminders, exceptions, rescheduling and cancellation lifecycle.
Native questionnaires
Draft builder, immutable publication, save/validate/submit and controlled revisions.
Review and QA
Approve/return/reject, reviewer capacity, client release and correction/withdrawal.
Reporting
Scoring snapshots, client dashboards, hierarchy/trends, PDF/CSV distribution and report templates.
Shopper finance
Fees/expenses, controlled payables, bank instructions, settlement/reissue evidence and shopper earnings journal.
Action, offline and media
Corrective Action Management, true offline sync, Media Explorer and geospatial evidence analytics.
Product status changes only when engineering acceptance, tests and deployment evidence support it. “Coming soon” means planned Commercial V1 work, not a committed public date.