Outsourcing

RetailHawk™ – Outsourcing Your Mystery Shopping Projects

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We can manage any aspect of your mystery shopping programme for you.  If you just want us to setup the survey and update the job assignment board then we can do this.  Or if you would prefer us to manage communications with the shoppes and ensure that the surveys are all entered, we would be happy to do this.

Services available are:

  • Project initiation
  • Client outlet & manager setup
  • Survey setup
  • Response data entry
  • Results Data upload
  • Management reporting
  • Online mystery shopping
  • Assignment booking / recruitment
  • Programme status management & reporting
  • Complete end-to-end project