Our History

Our History

Since 1998, Bridgewater have been providing the RetailHawk Mystery Shopping Software to Quantitative and Qualitative Research companies, Mystery Shopping companies, Opinion pollsters, public sector Organisations including; County Councils, Borough Councils, Town Councils, libraries and Housing Associations.

We also have many customers like Banks and Pharmaceutical companies who use the RetailHawk software platform for training, testing and examinations and many publishing companies who use RetailHawk for obtaining and monitoring feedback from articles published both on line and printed.

RetailHawk is a mature product and it is constantly updated with the latest reporting trends and features which become available through new technology. However we do not rush to add every gizmo at the earliest opportunity. The product is led by our customers needs and requirements and our aim is to ensure our customers stay competitive by providing the current thinking on data collection and reporting without detriment to historic data and programmes.